Bluff FAQ — Answers to Your Questions

Account Yes, registering with bluff is completely free — no fees or hidden charges. All you need is your name, email, and mobile number, and your account will be set up in just 2 minutes. Once you verify your email after registration, you're ready to start gaming.

Account Only one account per person is allowed. Creating multiple accounts may result in permanent suspension of all accounts involved and forfeiture of all balances. Play by the rules and stick to one account.

Account On the login page, click the "Forgot password?" link. Enter your registered email and a reset link will be sent to you. The email usually arrives within 1–2 minutes. Click the link to set a new password. If you don't see it, check your spam folder.

Account Yes, you can close or temporarily deactivate your account at any time. Just email support@bluff.ws to request this. Make sure to withdraw any remaining balance before closing your account.

Account KYC (Know Your Customer) verification is required before you can make a withdrawal. This keeps your account secure and helps prevent fraud. Upload photos of both sides of your National ID (NID) or passport. Verification is typically completed within 24 hours.

Payment bluff accepts deposits via bKash, Nagad, Rocket, Upay, and USDT. All major mobile banking services are supported. More payment options will be added in the future. Deposits through all methods are typically instant.

Payment The minimum deposit on bluff is just ৳200. You can make it from any mobile banking service in Bangladesh. Contact our support team if you'd like to find out about any benefits available for larger deposits.

Payment Most withdrawals are processed within 30 minutes to 2 hours. Your first withdrawal will require KYC verification, which may take a little longer. All withdrawals are completed within 24 hours at most. If you run into any issues, contact support.

Payment Wait a few minutes first. If the funds still haven't arrived after 15 minutes, email support@bluff.ws with your transaction ID and a screenshot. Our team will investigate and resolve the issue promptly.

Payment Your withdrawal limit depends on your account level and verification status. Fully KYC-verified accounts are eligible for higher limits. For more details, visit the Financial Transactions page or contact support.

Bonus Once you register, verify your email, and make your first deposit, the welcome bonus is added to your account automatically — no code required. The bonus amount depends on the size of your deposit.

Bonus Bonus funds cannot be withdrawn directly. Once you meet the required wagering (rollover) conditions, the bonus converts into real money. Each bonus has its own specific terms — see the Terms & Conditions page for full details.

Bonus Share your referral code with a friend. When they use your code to register and make their first deposit, you'll receive a referral bonus. The referred friend also gets a special reward. You can find your referral code in your account profile.

Bonus Regular players receive weekly cashback offers and free spins. Once you log in, available offers will appear automatically. Some offers need to be activated manually, while others are credited automatically. Check the Promotions page regularly to stay updated.

Betting On bluff, you can bet on cricket, football, tennis, badminton, kabaddi, basketball, and more. Both local and international leagues and tournaments are covered. With Live Betting, you can place wagers on ongoing matches at real-time odds.

Betting Live Betting lets you place bets while a match is in progress. Odds update every second, so you can read the game and bet at the right moment. To access Live Betting, go to the Sports Betting page and select the "Live" tab.

Betting If a match is cancelled or abandoned, your stake is automatically refunded to your wallet. Refunds are typically processed within 24 hours. If there's an issue, contact support.

Betting Yes, the cashout option is available on selected matches and markets. You can lock in a partial or full profit before the match ends. The cashout option will appear on your betting slip.

Security Yes, bluff uses 256-bit SSL encryption to keep all your data secure. Your personal information is never shared with third parties. For more details, please read our Privacy Policy.

Security Change your password immediately and email support@bluff.ws. Provide details of any suspicious logins or transactions. Our security team will act quickly, and your account can be frozen instantly if needed.

Security Go to Account Settings, then enable 2FA from the Security section. You can use OTP via mobile number or Google Authenticator. With 2FA active, you'll need to enter an additional code at every login, making your account significantly more secure.

App Both Android and iOS versions are available on our download page. Android users can download the APK directly, while iOS users can use the App Store link. Full installation instructions are available on the download page.

App You'll receive an in-app notification whenever a new update is available. Android users can download the latest APK from the download page. iOS users can update directly from the App Store. Using the latest version ensures the best performance.

App Start by closing the app and reopening it. If the problem persists, restart your phone. Try clearing the cache and updating to the latest version. If none of that helps, email support@bluff.ws with your device model and Android/iOS version.

Responsible Gaming bluff is strictly for users aged 18 and above. Age is verified at the time of registration. Minors are not permitted to create or use an account.

Responsible Gaming From your account settings, you can set daily or weekly deposit limits, betting limits, or take a temporary break via self-exclusion. Play responsibly and set your own boundaries. Visit the Responsible Gaming page to learn more.

Responsible Gaming If you're experiencing issues related to gaming, our Responsible Gaming page has detailed support resources. If you or someone in your family is affected, contact us immediately at support@bluff.ws. Remember — gaming should be fun, not stressful.