Last Updated: June 2026

Privacy Policy β€” How Bluff Keeps Your Data Secure

This policy makes clear how seriously we take your personal data. Written in plain English β€” no complicated jargon.

10 Sections
7–9 minute read
SSL Secured
Written in English

How We Protect Your Data

Your privacy at bluff is not just a promise β€” it sits at the heart of every technical decision we make.

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End-to-End Encryption

All your personal information and payment data is protected with 256-bit SSL encryption. No one can intercept it in transit.

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Never Sold to Third Parties

Bluff never sells your personal information to advertisers or third parties β€” that is our firm commitment.

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Right to Data Deletion

You can request deletion of your data at any time. We process such requests within 30 days.

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Transparent Data Use

Where and how your data is used β€” everything is clearly stated in this policy. There are no hidden agendas.

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Device Security

The bluff app does not access any unnecessary data on your device. Only the permissions required for your gaming experience are requested.

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Regular Security Audits

A dedicated third-party team regularly audits bluff's security infrastructure to ensure your data remains protected at all times.

1

Introduction

Bluff (bluff.ws) takes user privacy seriously. This privacy policy clearly outlines what information we collect, why we collect it, and how it is kept secure.

By using the bluff website or mobile app, you are considered to have agreed to this privacy policy. However, we want your consent to be informed, not forced β€” which is why this policy is written in plain, easy-to-understand language.

Our Core Principles: We only collect data that is directly necessary to provide our services. No information is shared with any third party without your consent.

This policy applies to all users of the bluff platform β€” both registered and unregistered. Additional data-related rules apply specifically to registered members.

2

What Information We Collect

Bluff collects two types of information β€” what you provide directly, and what is collected automatically.

Data Type Example Purpose
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Phone number, email address Account Verification & Notifications
Payment Information BKash/Nagad number, transaction ID Deposit & Withdrawal Processing
Device Information IP address, browser type, OS Security & Fraud Prevention
Usage Data Gaming history, login times Experience Improvement & Responsible Gaming
Location Data Country & city (approximate) Geo-restriction Verification

We never access your precise GPS location, contacts, camera, or microphone β€” unless you explicitly grant permission.

3

How We Collect Your Information

Bluff collects information in the following ways:

  • Direct Registration Form: Information you provide when creating your account.
  • Payment Processing: From the payment gateway during a deposit or withdrawal.
  • KYC Verification: From documents uploaded for identity verification.
  • Cookies & Log Files: Automatically collected while you use the platform.
  • Support Conversations: What you share with us via live chat or email.
  • Third-Party Verifier: From security partners for fraud prevention.

Please note: bluff will never ask for your password or OTP over the phone or by email. If anyone makes such a request, treat it as fraud and notify us immediately.

4

How Your Information Is Used

Collected data is used solely for the following purposes:

  • Creating and managing your account.
  • Processing deposits and withdrawals.
  • Verifying account legitimacy through KYC.
  • Preventing fraud and money laundering.
  • Personalizing your gaming experience β€” such as suggesting games you may enjoy.
  • Identifying and resolving technical issues on the platform.
  • Upholding the Responsible Gaming policy.
  • Fulfilling legal obligations.

Your data is never used to create misleading advertisements. Your information is not used for any marketing activity outside of bluff.

About Personalization: We analyze your gaming preferences to offer better recommendations β€” this process is fully automated and no human reviews it.

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Data Sharing Policy

Bluff never sells your personal data. However, information may be shared in the following limited circumstances:

  • Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the limited information necessary to complete a transaction.
  • KYC Partner: Only the information necessary for verification is shared with identity verification services.
  • Legal Authorities: As required by Bangladeshi law or by court order.
  • Fraud Prevention: Security partners who help keep the platform safe.

All third parties who receive data are bound by contractual agreements requiring privacy standards equivalent to bluff's own policy. They may not use the data they receive for any other purpose.

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Cookies & Tracking

Bluff uses cookies to enhance your browsing experience and ensure platform security. The types of cookies used are outlined below:

You can disable optional cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.

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Data Retention Period

Bluff does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For as long as the account is active, and for 5 years after closure (for legal compliance).
  • Transaction Records: 7 years (in accordance with international financial regulations).
  • KYC Documents: 5 years after account closure.
  • Gaming Logs: 3 years.
  • Support Conversations: 2 years.
  • Cookies & Session Data: 30 days to 1 year (depending on cookie type).

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.

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Your Rights

As a bluff user, you have full control over your own data. You can exercise these rights at any time:

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Right to Know

You can request to know what personal information we hold about you.

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Right to Rectification

You can request corrections to any inaccurate information we hold.

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Right to Erasure

Under certain conditions, you can request that your data be deleted.

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Data Portability

You can request a copy of your data in a portable, machine-readable format.

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Right to Object to Processing

You can object to your data being used for specific purposes.

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Right to Restriction

You can request that your data be restricted from use while an investigation is ongoing.

To exercise any of these rights, email us at support@bluff.ws or reach out via live chat. We will respond within 30 business days.

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Child Protection

Bluff is an 18+ platform. We never knowingly collect personal information from anyone under the age of 18. Age is verified at the time of registration.

If a minor has registered by mistake and we become aware of it, the account will be immediately closed and all associated data deleted.

For Parents: If your child has accidentally accessed bluff, please contact us at support@bluff.ws and we will take immediate action.

10

Policy Updates & Contact

Bluff may update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or SMS. The date of the latest update will always appear at the top of the page.

Continuing to use the platform after a policy update constitutes acceptance of the revised policy. We recommend checking this page from time to time.

For any privacy-related questions or complaints:

  • Email: support@bluff.ws
  • Live Chat: Available 24/7 on website and app
  • Response Time: Within 72 hours

Tip: The fastest way to raise a privacy concern is via live chat β€” you can typically expect a response within 5 minutes.

πŸ”’ Start gaming in a secure environment

Your data is secure, your game is fair β€” register with bluff and claim your 100% welcome bonus.

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